Return Policy

At One Bella Casa we take pride in using the highest quality materials and want you to love our products as much as we do!

Which is why, if you are not completely satisfied with any part of your order, please contact our Customer Service Department at (707) 746-8300 or email sales@onebellacasa.com to discuss your order with our Customer Service Team.  

We give each customer’s concerns individual attention and will provide you with the instructions for making your return. Please contact our Customer Service Department within 30 days of delivery so the exchange, refund or credit transaction can be arranged. 

  1. Returned merchandise must be unused and in original packaging
  2. Custom items are not returnable
  3. We reserve the right to not accept returns
  4. 25% restocking fee may apply
  5. Customer is responsible for covering shipping costs